At Software Innovations, we are committed to protecting your privacy, and to offering you technologies that provide a safe and secure computing experience.
In general, we will ask you when we need information that personally identifies you or allows us to contact you. For example, personal information is generally requested when you are asked to register before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, or when purchasing and registering Software Innovations products.
The amount of personal information you are required to supply will normally be limited to that which is necessary to supply the service or carry out the transaction that you have requested. If other information is requested, it will be labeled as optional.
Many Software Innovations products, sites and services provide links to sites and services operated by other companies or organizations. We encourage you to review the privacy statements of those sites and services that you choose to visit, so that you can understand how they may collect, use and share your personal information. Software Innovations is not responsible for the privacy statements or practices of sites and services controlled by other companies or organizations
Use of Your Personal Information
The personal information we collect from you will be used by Software Innovations and its controlled subsidiaries and affiliates to provide the service or carry out the transaction you have requested or authorized. This may include using the personal information for the following purposes:
• To provide you with important information about the product or service that you are using, including critical updates and notifications;
• To make a site or service easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the site or service to your particular interests or preferences;
• To improve the product or service and to provide better customer service to users.
The privacy statement of the specific product or service you are using will disclose how the personal information that is collected will be used.
Software Innovations does not sell, rent or lease its customer lists to third parties. Software Innovations may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Software Innovations may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Software Innovations or the site; (b) protect and defend the rights or property of Software Innovations and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Software Innovations, its Web sites, or the public.
Personally identifiable information collected by Software Innovations may be stored and processed in the United Kingdom and the United States or any other country in which Software Innovations or its affiliates, subsidiaries or agents maintain facilities.
Controlling and Accessing Your Personal Information
Because Software Innovations offers a wide variety of different products and services, the personal information collected by each Software Innovations product or service may not all reside in a single location. Therefore to access or exercise control over the data submitted at a particular site or via a particular product, you may need to return to that location to learn how to access the data or change your preferences regarding the use of that data.
Nevertheless, Software Innovations does believe that you should be able to exercise control over how the personal information you provide will be used. If you provide personal information to Software Innovations for one purpose, you will be able to opt-out of that personal information being used for other unrelated purposes.
Please be aware that the choices you make in one context will not necessarily apply to personal information you may have provided to Software Innovations in the context of other, separately operated, Software Innovations products, sites or services.
Software Innovations also believes that you should be able to access the personal information you have provided, so that you can update or amend the data where it is inaccurate. Different Software Innovations sites and services may have different methods of providing access to the personal information they have stored. Some Software Innovations sites and services have even created tools to allow you to directly access and change your personal data in real time.
Security of Your Personal Information
Software Innovations carefully protects the security of the personal information you provide. Personal information we collect is stored in password-controlled servers with limited access, and we protect this information from loss or misuse, and from unauthorized access, disclosure, alteration, or destruction. When sensitive personal information (such as a credit card number) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Many Software Innovations web sites use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you or your computer, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of the sites or services you visit.
Software Innovations web pages may also contain electronic images known as “web beacons” - sometimes called single-pixel gifs - that allow Software Innovations to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information; they are a technique we use to compile aggregated statistics about web site usage. Some Software Innovations sites may also contain web beacons placed there by our advertising partners, to help us determine the effectiveness of our Internet advertising campaigns.
At Software Innovations, we’re working hard to protect your privacy, while delivering products that bring you the speed, power and convenience you desire in your personal computing. Our privacy principles represent our commitment to ensuring that your personal information is safe and secure. If you believe that Software Innovations has not adhered to these policies, please contact us by e-mail or postal mail, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Software Innovations Corporate Privacy Group
Drop Zone 216
Software Innovations UK Limited
Herts WD6 4PJ