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PATROL® for Symmetrix

Business Challenge

EMC Symmetrix arrays provide the basis for highly flexible, scalable, and upgradeable IT infrastructures. It is important to establish and then modify configurations based on evolving workloads and ensure the health of the array, but this can be difficult to accomplish manually. As capacity and storage grows, it becomes even more critical to ensure the device is online and performing optimally.

Business Need

  • Simplify device management and centralize storage management by combining storage data and tasks
  • Ensure availability, optimize performance, and automate maintenance of network storage devices
  • Monitor, expose, and manage key environmental and performance data points to avoid system downtime
  • Isolate and resolve device problems quickly and automatically with minimal manual intervention
  • Guarantee applications service levels and access by identifying device-related events and alerts

Our Solution

PATROL for Symmetrix uses the EMC SymmAPI-Management API as a means to gather performance, configuration, device status and event information along with SNMP traps. With PATROL for Symmetrix, you can view the Symmetrix device in a hierarchical structure and receive a variety of performance metrics including cache and host/director utilization and changes in I/O activity. This product also monitors the status of the local and remote Symmetrix Remote Data Facility (SRDF) volumes as well as the Business Continuance Volumes (BCVs) configured to a particular host.

Key Features & Benefits

  • Centralizes and simplifies device management through detailed topology mapping and reporting of discovered devices and their interconnections
  • Optimizes storage configurations by proactively tracking and reporting detailed environmental, performance and capacity metrics
  • Manages costs associated with storage devices through predefined, vendor-specific and customized historical application-to-storage device reporting
  • Expedites problem resolution through a centralized GUI-interface menu, user-defined thresholds, and drill-down capabilities into the device
  • Ensures applications are online and performing by automatically detecting and resolving device-related events and alerts
  • Maintains rapid data access without interruption by consolidating critical device- and application-specific event, performance and capacity data

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